Frequently Asked Questions

What products does LithBase offer?

We offer a wide range of refrigerants suitable for various applications, including automotive, residential, commercial, and industrial air conditioning and refrigeration systems.

Where is LithBase located?

Our warehouse is located in the United States, and all orders are processed and shipped from this location.

Do you ship internationally?

Currently, we ship to U.S. addresses only. We are working on expanding our shipping destinations in the future. Please stay tuned for updates on international shipping options.

What is your shipping policy?

We offer free expedited shipping for all orders totaling $199.99 or more. For orders below $199.99, a shipping fee of $30.00 will be applied. All orders are processed within 1-2 business days, and delivery typically takes 2-5 business days.

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment and get real-time updates on its delivery status.

What is your return policy?

We accept returns within 30 days of purchase. Products must be returned in their original condition and packaging. Please contact our customer service team to initiate a return and receive further instructions.

How can I contact customer service?

If you have any questions or concerns, you can reach our customer service team via email at

Do you offer bulk purchase discounts?

Yes, we offer discounts for bulk purchases. Please contact our sales team for more information on bulk pricing and availability.

Are your refrigerants environmentally friendly?

We prioritize environmentally friendly products and offer refrigerants with low global warming potential (GWP) and zero ozone depletion potential (ODP). Our products comply with industry standards and regulations to minimize environmental impact.

Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, changes or cancellations may not be possible.